Contact us

We're Here to Help

Whether you have a question about PostureSmart+ or just want to learn more, we're always happy to hear from you.

We know how important it is to feel confident in what you're choosing for your family.

If you have any questions about sizing, usage, shipping, or anything else, we're here to help every step of the way.

A parent and child smiling together at home in a calm, reassuring moment.

Email support

Email Us Anytime

Reach out to us at:

support@posturesmart.org

We aim to reply within one business day.

Business details

Business Information

Operator: Posture Smart Ltd.

Email: support@posturesmart.org

Phone: +852 9076 9727

Registered office: Unit 1003, 123 Queen's Road West, Sheung Wan, Hong Kong SAR

Returns center: Unit 403, 32 Levey Street, Wolli Creek, Sydney, Australia

Parent reassurance

You're Not Just Another Order

We care deeply about helping families build healthier habits.

Our support team reviews every message and does its best to help with fit, shipping, returns, and warranty questions.

We'll always do our best to make things right.

Quick answers

Looking for Quick Answers?

You may find what you're looking for in our FAQ section.

Visit FAQ

Send us a message

Send Us a Message

Tell us what you need help with and we'll get back to you as soon as we can.

Your information is kept private and secure. We'll never share your details.